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#1 |
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Well after calming down I admit that I over reacted a little bit. They were extremely nice and solved the problem. In fact, the box of Gisperts are on there way to my house as we speak and I just received the other boxes today. Very good customer service for the most part, except for a confusion and with the girl they assigned me, and I will be doing business with them again in the future.
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#2 |
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I could give you a laundry list of WTF moments and HOLY SH*T moments from CBid throughout the years.
Hell, I've been on the crack site almost 10 years now... ![]() Anyhoo...had the "from time time, substitutions may occur" actually wipe out the entire samplers I had won (EVERYTHING got replaced!). Had auctions that were OOS upon winning. Had shipments that looked like an elephant stepped on them. Had some show up empty...even had some disappear altogether! Now, that was over 9+ years of orders and auctions. I'm STILL a dedicated fan because you can't beat the selection, opportunity, prices and customer support/relations. Look at it this way - Sh*t Happens. No one out there is perfect. NO ONE. What would we have to talk about if every cigar was perfect? |
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