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12-02-2010, 06:02 AM
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#12 |
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That's a Corgi
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Re: A shining example of poor customer service!
A vendor should always call the customer if something different than what's ordered is shipped, cannot ship, not enough money or whatever.
For all they could've known, he may've doubled the order with other stuff... Every time you talk to a customer is an opportunity to sell.
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Port Wine & Claret | British Cars | Welsh Corgi's |
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