UPS frustration

Tripnastic · 12-30-2009, 12:45 PM

I wanted to share my frustration with people who can appreciate it-

My wife bought me a new end table humidor for Christmas. This bad boy here- http://www.cubancrafters.com/products.php/item_id/2672. It came a few days before Christmas, and being the wonderful humidor buying woman she is, let me have at it. As I unpacked the box I discovered to my horror that the glass top was not in place. The wood that should have been holding it up was floating freely in the drawer. Damn. I call Cuban Crafters, they get another sent out right away.

Today, the new one comes, SAME EXACT PROBLEM!

I call CC's again and they say that they're having a huge amount of complaints right now, especially with this particular humidor. UPS is not handling them correctly he says, and I totally believe him. Why? Because when the driver delivered it to my house he tried to end over end it to get it up my front porch stairs. I happened to look out, see him and rush the door screaming "It has a glass top!". So in summary UPS - 2, Me- 0. The new one should be here sometime next week.

12-30-2009, 12:45 PM	#1
Tripnastic Just in from the Storm Join Date: Dec 2009 First Name: Matt Location: Missouri Posts: 27 Trading: (0)	UPS frustration I wanted to share my frustration with people who can appreciate it- My wife bought me a new end table humidor for Christmas. This bad boy here- http://www.cubancrafters.com/products.php/item_id/2672. It came a few days before Christmas, and being the wonderful humidor buying woman she is, let me have at it. As I unpacked the box I discovered to my horror that the glass top was not in place. The wood that should have been holding it up was floating freely in the drawer. Damn. I call Cuban Crafters, they get another sent out right away. Today, the new one comes, SAME EXACT PROBLEM! I call CC's again and they say that they're having a huge amount of complaints right now, especially with this particular humidor. UPS is not handling them correctly he says, and I totally believe him. Why? Because when the driver delivered it to my house he tried to end over end it to get it up my front porch stairs. I happened to look out, see him and rush the door screaming "It has a glass top!". So in summary UPS - 2, Me- 0. The new one should be here sometime next week.