Exceptional service...

About a month ago I ordered my first set of beads from Cigarmony.com on the recommedation of another BOTL. When I bought them I sent an email to them asking some question about the product and how it was used and so forth. I received an email, I'm not exaggerating, 10 mins later with an answer to all my question. I have been extremely happy with that purchase.

Fast forward to today. I needed another 2lbs of beads for the new cooler I just bought. The first place I checked was cigarmony.com because of the great service last time. I also checked Heartfelt because of all the stuff I have heard about them around here and elsewhere. Heartfelt was about $20 cheaper before shipping. I sent out another email to cigarmony asking what the difference was and why the price difference. I wasn't looking for a discount or anything, just wanted to make sure if I was gonna pay more I was getting something for it. Again 10 mins later I get an email explaining the differences and pointing me to the new pricing structure which puts the cigarmony bead right around the same price as the heartfelt beads.

Not to mention I ordered it today at 9:45 and by 11am I received notice that it shipped already.

I couldn't be happier with this company and will most certainly purchase products from them in the future.