Maybe getting the shaft on ebay

Imagine that. I sold a laptop to a guy, and he claimed that it didn’t work. He said it would only run for 5 minutes then shut off. I told him to ship it back to me so I could look at it. I got it back today, and he didn’t package it up correctly so now it has a corner busted on it plus the cd drive is crooked. I am probably out of luck as PP always finds in the favor of the buyer.