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08-07-2023, 01:47 PM | #1 |
Adjusting to the Life
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Just a heads up Cigar Page sent me cigars with the presence of beetles
And to make things worse they refused do do more then give me a ten dollar credit.
At first I called em just to give CP a notice that they might have beetles. Agatha put me on hold for 20 min for nothing, then offered me a 5 dollar credit, which I refused as finding a beetle crawl out and then being put on hold for 20 minutes was just bad. Went all the way up to a mgr the next day. I got pissed threatened to (but did not) take it up with the card. Got a ten dollar credit, only to have it wiped out and my acct locked. Guessing it was on account of telling then I might take it up w the CC but still sh-tty customer service for somethin I *might* do. Have the screenshots of everythibg including the locked acct and wiped credit if anyone wants to see it (dunno how to link images here. Just a warning . YMMV |