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Old 07-19-2012, 03:57 PM   #1
PA_Rob
Just in from the Storm
 
Join Date: Jul 2012
First Name: Rob
Location: PA
Posts: 8
Trading: (0)
PA_Rob is on a distinguished road
Default I just had to say...

Being new here, I hope this isn't a major faux pas. Please tell me if it is!

I just received my first order ever from Smoke Inn. Yes, everything was shipped quickly, packed well and came as ordered. (twss) What illicited this post was the handwritten letter - with my first name on it - thanking me for my business and stating how much they value customers. It was signed by their Operations Manager. Nice touch, guys.

So, +1 to Smoke Inn for making the extra effort in the name of customer service. I look forward to throwing more money your way!

PS - it was 4 5-packs of Liga #9 Robustos
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