An Endorsement for Smokingpipes.com

DrDubzz · 01-13-2009, 12:36 PM

On Jan 2, I ordered a couple pipes from smokingpipes.com

One was the Savinelli Roma I posted on another thread, the other was a stanwell vario bulldog.

Well, I didn't like the Stanwell in person, so I sent it back (14 day guarantee as long as you don't smoke it). When I called about where to send it, I spoke with Joyce, the nice lady who handles customer service for them, and she said I could just return it, or exchange it.

So I sent it back, and the next day found a pipe I wanted to replace it with. The other pipe, a Johs bent brandy, which was 3 bucks more.

Well I called today, and they got my stanwell back, and are sending out the Johs... at no extra charge (no shipping no nothing). Joyce explained that she had her ways, and that I wouldn't be paying any more for it.

So a hearty thanks to Joyce and to Smokingpipes! Here's what it looks like:

01-13-2009, 12:36 PM	#1
DrDubzz Formerly RX2010 Join Date: Oct 2008 First Name: Tim Location: Virginia Posts: 2,201 Trading: (34)	An Endorsement for Smokingpipes.com On Jan 2, I ordered a couple pipes from smokingpipes.com One was the Savinelli Roma I posted on another thread, the other was a stanwell vario bulldog. Well, I didn't like the Stanwell in person, so I sent it back (14 day guarantee as long as you don't smoke it). When I called about where to send it, I spoke with Joyce, the nice lady who handles customer service for them, and she said I could just return it, or exchange it. So I sent it back, and the next day found a pipe I wanted to replace it with. The other pipe, a Johs bent brandy, which was 3 bucks more. Well I called today, and they got my stanwell back, and are sending out the Johs... at no extra charge (no shipping no nothing). Joyce explained that she had her ways, and that I wouldn't be paying any more for it. So a hearty thanks to Joyce and to Smokingpipes! Here's what it looks like: