small issue with online order...

11-01-2011, 09:15 AM

So I have been trying different sticks finding what I like and dont like, and noticed that a lot of people here seem to like the diesel UHC... So I found and decent deal for three of them and three La Relobas for 21 bucks at an online place. (not sure If I can name the site here, notice that a lot of people dont...) well I got my order in this morning after placing it at about midnight on saturday and as I was putting them all into my Humidor I found that one of my Diesel's had split down the side. I took a pic and sent it to the company and asked if I could exchange it... Hoping Im not screwed. I was polite in my Email, so I doubt I pissed anyone off with it.

Any one ever had issues like this, and f so did they get solved?

Here is a pic of the damaged stick... Im thinking it is not worth trying to smoke.... anyone disagree?

11-01-2011, 09:15 AM	#1
schollianmj Guest Posts: n/a	small issue with online order... So I have been trying different sticks finding what I like and dont like, and noticed that a lot of people here seem to like the diesel UHC... So I found and decent deal for three of them and three La Relobas for 21 bucks at an online place. (not sure If I can name the site here, notice that a lot of people dont...) well I got my order in this morning after placing it at about midnight on saturday and as I was putting them all into my Humidor I found that one of my Diesel's had split down the side. I took a pic and sent it to the company and asked if I could exchange it... Hoping Im not screwed. I was polite in my Email, so I doubt I pissed anyone off with it. Any one ever had issues like this, and f so did they get solved? Here is a pic of the damaged stick... Im thinking it is not worth trying to smoke.... anyone disagree?