Software purchase question

G G · 07-28-2011, 03:13 PM

Hey everyone, just a question. Yesterday I purchased and downloaded Cyberlink Youcam Deluxe 4 and installed it. The download was through digital river. I go to cyberlinks website and see today they released version 5 of the same software. I got mad because there was no indication of a pending release of a new version today. I contacted them via their online contact thingy and was told the best thing to do is request a refund through digital river and then buy the new one. Digital River requires something called a letter of destruction yadayadayda and it sounds like it could take a few weeks to actually get the refund. That's pretty crappy in my estimation.

Question is am I justified in being upset? or should I just grin and bear it?

07-28-2011, 03:13 PM	#1
G G BR549 Join Date: Oct 2008 First Name: Greg Location: Taylor, FL. Posts: 12,730 Trading: (10)	Software purchase question Hey everyone, just a question. Yesterday I purchased and downloaded Cyberlink Youcam Deluxe 4 and installed it. The download was through digital river. I go to cyberlinks website and see today they released version 5 of the same software. I got mad because there was no indication of a pending release of a new version today. I contacted them via their online contact thingy and was told the best thing to do is request a refund through digital river and then buy the new one. Digital River requires something called a letter of destruction yadayadayda and it sounds like it could take a few weeks to actually get the refund. That's pretty crappy in my estimation. Question is am I justified in being upset? or should I just grin and bear it?