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03-07-2011, 11:36 AM | #11 | |
Proud USMC Dad
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Re: Advice for B&M owners anyone?
Quote:
Having said that, there is a right way and a wrong way to go about things. I believe that with a little time in the store, maybe nine times out of ten you should be able to tell who is a customer and who is a theif. I have to agree that a bank of cameras and multiple, conspicuous signs saying "Smile, you're on video surveillance" or something to that effect should get the point across. Heck, I don't mind being followed into the humidor and asked if I have any questions, but when I say "no, just looking at what you have in stock" that's your clue to leave me alone. I know what I want, and if I don't see it, I will ask. I do realize it's a balancing act; too little attention and you'll get robbed, too much and many guys, like me, will walk and not return. But to say there's "...no pleasing B&M customers...." just isn't accurate. One man's opinion - N.F.H. |
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