Just received new humi; problem???

[burns]

I received the new humi yesterday; ordered it awhile back from cigarbid. I really like it, especially for $51, but I have one potential problem.

The front right corner where the lid meets the main body of the humidor does not seal as perfectly as the rest of the humidor. If I press down on it with my fingers, it seals up, but then raises the front left corner a hair. In other worse, it appears that the lid is slightly bowed in the front. The front / center section where the key goes is flush, with the right and left corners raised slightly higher.

This isn't normal, is it? Should I attempt to fix this somehow, or request an exchange or refund with cigarbid?

Thanks in advance for any advice you may have.

ETA: I took a short video of what happens when I press down on the corner, but couldn't post it (invalid file format). Is there a way to do so?