What could i have gotten?

So a while back i ordered a few Man'o wars just to test them out and admire their beauty. but after receiving them i looked closer and noticed that one of them had a hair coming out of it!

i'm not exactly sure how the hair survived the cutting of the end of the cigar - but somehow it did! At the time i hadnt really thought of leaving the hair there and asking Man'o war's management about it, and i instead decided to try to remove it. clearly i underestimated the torcedors' forearm strength, and the hair broke!

i'm regretting trying to remove it now that i think that i could have just taken a picture or short video and getting a reimbursement or even a little trust-restoring gift! What do you guys think i could have gotten out of it? (not that i wanted to cheat the company, but who would turn down a few free sticks?!)