Blue Screen Trouble/Tech Support?

[T.G]

Originally Posted by RGD.

He should get a disk failed or not found error if it was that.

Not necessarily. In a total hardware failure situation, yes. In something less than that, it's still possible to lose a significant amount of data without the audible/visual hardware failure error indicator being tripped.

Like you, I'm giving some general answers, without going too far into technical specifics here - that statement was one of them.

Originally Posted by RGD.

Yeah - pretty sure it's the F2 key or secondly the DEL key.

Andy sent me the service tag, I just confirmed, it is F2 for this system.