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Old 03-21-2011, 09:58 AM   #20
MajorCaptSilly
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Join Date: Oct 2008
First Name: Scott
Location: Mishawaka, IN
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Default Re: Delivery Pizza Complaints

I was a restaurant manager for 15 years. I also cooked, waited tables, bussed tables, did dishes, etc. This has made me OCD about tipping. I never blame the waiter/waitress/delivery person for problems in the kitchen. If they handle the problem correctly, they get the same tip as if everything was perfect. If the kitchen messed up the order bad enough, I'll take it up with the manager. It's not the server's fault. I tend to tip in the 30-60% range. My problem is that my wife and I have some cheapskate friends who take out a calculator and compute a 15% tip no matter how good the service was. I then feel obligated to increase my tip to make up for their cheapskatedness.

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