computer virus help

smokeyandthebandit05 · 06-22-2009, 10:03 AM

Alright so i downloaded this game called plants vs. Zombies. All the comments said it was clean. When it was downloading it, my computer started tellin me it had a trojan. So i go to start the machine today and all i get at the desktop screen is a blank black screen and the mouse pointer that i can move. I tried to do a system recovery but all it does is take me back to the original black screen. Any way i can fix this or do i need to do a destructive restore? I dont want to lose all my music.

dunng · 06-22-2009, 10:10 AM

Reboot into Safe Mode with Networking (press F8 after the BIOS screen prior to Windows) and the download and run MalWareBytes...

smokeyandthebandit05 · 06-22-2009, 10:25 AM

I just tried the F8 safe mode with networking and all i got was the black screen with safe mode in the bottom corners with the operating system info on top. Other than that its a black screen with the pointer. Seems to be doing nothing

smokeyandthebandit05 · 06-22-2009, 10:31 AM

Tried plain ol safe mode and its working. Im doin a scan with AVG and ad aware and spybot

PeteSB75 · 06-22-2009, 11:30 AM

Don't download games

Even if you have good anti-virus/spyware monitoring progams running, it's definitely not a sure thing. And most consumer anti-virus programs are not very good. Unless you have a corporate version of one of those, an excellent spyware blocker and a good hardware firewall, downloading applications is just asking for trouble. It's a safe assumption that 95% of things that are out there for free now are contaminated in one way or another.

Just a note, with a lot of these programs, the only way to be sure to fully eradicate them is to rebuild your drives from the partition tables on up.

dunng · 06-22-2009, 11:49 AM

Quote:

Originally Posted by smokeyandthebandit05

Tried plain ol safe mode and its working. Im doin a scan with AVG and ad aware and spybot

I would also download a copy MalwareBytes on another PC to a USB drive and then copy it over in safe mode...

smokeyandthebandit05 · 06-22-2009, 12:05 PM

Safe mode and the AVG scan worked!

06-22-2009, 10:03 AM	#1
smokeyandthebandit05 Feeling at Home Join Date: Oct 2008 First Name: Rich Location: Branchville Posts: 758 Trading: (1)	computer virus help Alright so i downloaded this game called plants vs. Zombies. All the comments said it was clean. When it was downloading it, my computer started tellin me it had a trojan. So i go to start the machine today and all i get at the desktop screen is a blank black screen and the mouse pointer that i can move. I tried to do a system recovery but all it does is take me back to the original black screen. Any way i can fix this or do i need to do a destructive restore? I dont want to lose all my music. __________________ MIAMI CANES 9-4 NJ DEVILS 37-21-3

06-22-2009, 10:10 AM	#2
dunng MassHole Join Date: Oct 2008 First Name: Greg Location: MassHole Posts: 4,719 Trading: (59)	Re: computer virus help Reboot into Safe Mode with Networking (press F8 after the BIOS screen prior to Windows) and the download and run MalWareBytes... __________________ MassHole Banter

06-22-2009, 10:25 AM	#3
smokeyandthebandit05 Feeling at Home Join Date: Oct 2008 First Name: Rich Location: Branchville Posts: 758 Trading: (1)	Re: computer virus help I just tried the F8 safe mode with networking and all i got was the black screen with safe mode in the bottom corners with the operating system info on top. Other than that its a black screen with the pointer. Seems to be doing nothing __________________ MIAMI CANES 9-4 NJ DEVILS 37-21-3

06-22-2009, 10:31 AM	#4
smokeyandthebandit05 Feeling at Home Join Date: Oct 2008 First Name: Rich Location: Branchville Posts: 758 Trading: (1)	Re: computer virus help Tried plain ol safe mode and its working. Im doin a scan with AVG and ad aware and spybot __________________ MIAMI CANES 9-4 NJ DEVILS 37-21-3

06-22-2009, 11:30 AM	#5
PeteSB75 Have My Own Room Join Date: Oct 2008 First Name: Pete Location: CT Posts: 1,674 Trading: (18)	Re: computer virus help Don't download games Even if you have good anti-virus/spyware monitoring progams running, it's definitely not a sure thing. And most consumer anti-virus programs are not very good. Unless you have a corporate version of one of those, an excellent spyware blocker and a good hardware firewall, downloading applications is just asking for trouble. It's a safe assumption that 95% of things that are out there for free now are contaminated in one way or another. Just a note, with a lot of these programs, the only way to be sure to fully eradicate them is to rebuild your drives from the partition tables on up. __________________ Formerly Malik23

06-22-2009, 12:05 PM	#7
smokeyandthebandit05 Feeling at Home Join Date: Oct 2008 First Name: Rich Location: Branchville Posts: 758 Trading: (1)	Re: computer virus help Safe mode and the AVG scan worked! __________________ MIAMI CANES 9-4 NJ DEVILS 37-21-3