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Old 02-14-2012, 06:33 PM   #1
oooo35980
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Default Ordered online today!

So I ordered 100 bucks or so worth of cigars from CI today. When I went to the confirmation screen it had some old address in alabama on it. I went into ****** and changed the address and when I got back to the confirmation screen, there was my new address. I the selected 2day shipping to AK/HI for an extra 20 bucks and was like "yeah I'm gonna get some cigars on Thursday". I confirmed my order and somehow they managed to ship it out to Alabama even though the "ship to" address was Hawaii when I hit the confirm button, and they charged me Hawaii shipping.

So I called em up and they said they'd figure out what went wrong and get back to me. Hoping for a good result here. Hopefully CI has good service. Thoughts??
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Old 02-14-2012, 06:34 PM   #2
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Default Re: Ordered online today!

I think you will enjoy your cigars!
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Old 02-14-2012, 07:16 PM   #3
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Default Re: Ordered online today!

You'll be satisfied.
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Old 02-14-2012, 07:17 PM   #4
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Default Re: Ordered online today!

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Originally Posted by kelmac07 View Post
You'll be satisfied.
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Old 02-14-2012, 08:06 PM   #5
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Default Re: Ordered online today!

I personally like CI's service. I don't like how they don't like to haggle obvious deals, but as a company they reserve the right to be dicks.
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Old 02-14-2012, 08:10 PM   #6
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Default Re: Ordered online today!

They have good customer service.
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Old 02-14-2012, 08:11 PM   #7
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Default Re: Ordered online today!

Well they just called me, they've redirected the shipment to Honolulu and credited me 11.00 because I'm not going to be getting it in 2 days. I'm very impressed with them, I was honestly expecting this to be a lot of trouble to fix.
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Old 02-14-2012, 08:11 PM   #8
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Default Re: Ordered online today!

they have done that to me before they fixed it though
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Old 02-14-2012, 08:33 PM   #9
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Default Re: Ordered online today!

Should be fine brother!!! Never had a bad experience with CI
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Old 02-14-2012, 08:35 PM   #10
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Default Re: Ordered online today!

They are really good and I've always gotten mine quick out here
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Old 02-14-2012, 08:48 PM   #11
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Default Re: Ordered online today!

CI is the best in the business, prolly already on the way!
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Old 02-14-2012, 10:21 PM   #12
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Default Re: Ordered online today!

I love CI..! Many orders with them, 2 problems.. Fix fast and the right way.
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Old 02-14-2012, 10:25 PM   #13
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Default Re: Ordered online today!

Quote:
Originally Posted by garryyjr View Post
I love CI..! Many orders with them, 2 problems.. Fix fast and the right way.
Yea! they sent you my shirts...
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Old 02-14-2012, 10:30 PM   #14
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Default Re: Ordered online today!

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Yea! they sent you my shirts...
CI, in my favor.. Can't complain.
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Old 02-14-2012, 11:14 PM   #15
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Default Re: Ordered online today!

You guys know Cbid is part of CI, don't you? Great bargains there...
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Old 02-14-2012, 11:16 PM   #16
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Neuromancer ? I know that guy
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Old 02-15-2012, 07:36 PM   #17
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Default Re: Ordered online today!

Glad to hear it got cleared up. I'm sure they've seen just about every potential shipping snafu, and they've got it down to a science.
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Old 02-16-2012, 09:19 AM   #18
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What part of Alabama are you from OP?
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Old 02-16-2012, 09:53 AM   #19
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Default Re: Ordered online today!

Quote:
Originally Posted by dwoodward View Post
I personally like CI's service. I don't like how they don't like to haggle obvious deals, but as a company they reserve the right to be dicks.
What do you mean, exactly?
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Old 02-16-2012, 10:23 AM   #20
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Default Re: Ordered online today!

Quote:
Originally Posted by us_soldier1989 View Post
What part of Alabama are you from OP?
I'm from the Boaz/Albertville are about 40 miles south of H'ville.
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