Computer help please

Mayor · 05-02-2011, 06:25 AM

My AVG detected a malware and sent it to the vault. Now when I try to open any program or file I get the dialog box asking choose which program to use to open the file.
I was able to open IE through a different link from a Lenovo help link on my pc. I can't get Thinkvangate to run.
Any suggestions?

Thanks

jledou · 05-02-2011, 06:33 AM

Simple solution would be to try a restore point from a couple of days ago.

Mayor · 05-02-2011, 06:44 AM

Quote:

Originally Posted by jledou

Simple solution would be to try a restore point from a couple of days ago.

I can't open any programs. including system restore. Should I try this in safe mode?

jledou · 05-02-2011, 07:34 AM

worth a shot

mosesbotbol · 05-02-2011, 08:12 AM

You have a file association issue. You can browse and point to the correct application to reset the association or try to restore the PC to a pre-issue state.

If you are not sure what application opens which file extention, I may be able to help or
a quick web query will find it.

I would try to re-associate the file extentions first before going through a restore.

Mayor · 05-03-2011, 09:06 PM

Thanks,
I found a link on a support fourm that restored all of the file extensions, I ran malware bytes and it seems to be back to normal.

dunng · 05-03-2011, 09:12 PM

For future, this boot CD has saved me a few times recently...

http://www.avira.com/en/support-down...-rescue-system

05-02-2011, 06:25 AM	#1
Mayor Still the Mayor Join Date: Apr 2009 First Name: Johnny Location: The Edge of America Posts: 83 Trading: (4)	Computer help please My AVG detected a malware and sent it to the vault. Now when I try to open any program or file I get the dialog box asking choose which program to use to open the file. I was able to open IE through a different link from a Lenovo help link on my pc. I can't get Thinkvangate to run. Any suggestions? Thanks

05-02-2011, 06:33 AM	#2
jledou Have My Own Room Join Date: Oct 2008 First Name: Jay Location: Kansas Posts: 2,224 Trading: (27)	Re: Computer help please Simple solution would be to try a restore point from a couple of days ago.

05-02-2011, 07:34 AM	#4
jledou Have My Own Room Join Date: Oct 2008 First Name: Jay Location: Kansas Posts: 2,224 Trading: (27)	Re: Computer help please worth a shot

05-02-2011, 08:12 AM	#5
mosesbotbol That's a Corgi Join Date: Oct 2008 First Name: Moses Location: Boston Posts: 6,171 Trading: (6)	Re: Computer help please You have a file association issue. You can browse and point to the correct application to reset the association or try to restore the PC to a pre-issue state. If you are not sure what application opens which file extention, I may be able to help or a quick web query will find it. I would try to re-associate the file extentions first before going through a restore. __________________ Port Wine & Claret \| British Cars \| Welsh Corgi's

05-03-2011, 09:06 PM	#6
Mayor Still the Mayor Join Date: Apr 2009 First Name: Johnny Location: The Edge of America Posts: 83 Trading: (4)	Re: Computer help please Thanks, I found a link on a support fourm that restored all of the file extensions, I ran malware bytes and it seems to be back to normal.

05-03-2011, 09:12 PM	#7
dunng MassHole Join Date: Oct 2008 First Name: Greg Location: MassHole Posts: 4,719 Trading: (59)	Re: Computer help please For future, this boot CD has saved me a few times recently... http://www.avira.com/en/support-down...-rescue-system __________________ MassHole Banter

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