An Endorsement for Smokingpipes.com

DrDubzz · 01-13-2009, 12:36 PM

On Jan 2, I ordered a couple pipes from smokingpipes.com

One was the Savinelli Roma I posted on another thread, the other was a stanwell vario bulldog.

Well, I didn't like the Stanwell in person, so I sent it back (14 day guarantee as long as you don't smoke it). When I called about where to send it, I spoke with Joyce, the nice lady who handles customer service for them, and she said I could just return it, or exchange it.

So I sent it back, and the next day found a pipe I wanted to replace it with. The other pipe, a Johs bent brandy, which was 3 bucks more.

Well I called today, and they got my stanwell back, and are sending out the Johs... at no extra charge (no shipping no nothing). Joyce explained that she had her ways, and that I wouldn't be paying any more for it.

So a hearty thanks to Joyce and to Smokingpipes! Here's what it looks like:

BigFrank · 01-13-2009, 02:50 PM

Nice pipe, my recent order is from sp.com.

Slow Triathlete · 01-13-2009, 04:08 PM

Smokingpipes is awesome!! I love that place.

DrDubzz · 01-20-2009, 02:38 PM

an add on to my endorsement

in a recent order from SP, I received some Carolina Christmas and Squadron leader

both tins were damaged. Not to the extent that the tobacco was affected, but still, I wouldn't be able to reseal either tin, so it was inconvenient.

Well I emailed them, informing them of the damage. I even stated in the email that I didn't want anything, I just wanted to make them aware (to be more careful in packing or whatever). Well, today, I received a brand new tin of each, at no charge whatsoever!

thanks again!

BigFrank · 01-20-2009, 04:36 PM

Quote:

Originally Posted by RX2010

an add on to my endorsement

in a recent order from SP, I received some Carolina Christmas and Squadron leader

both tins were damaged. Not to the extent that the tobacco was affected, but still, I wouldn't be able to reseal either tin, so it was inconvenient.

Well I emailed them, informing them of the damage. I even stated in the email that I didn't want anything, I just wanted to make them aware (to be more careful in packing or whatever). Well, today, I received a brand new tin of each, at no charge whatsoever!

thanks again!

Nice bro! Very nice indeed.

Nick · 01-20-2009, 07:33 PM

Smokingpipes has always been good to me too.

DrDubzz · 01-20-2009, 07:43 PM

so uh, if anyone wants to trade for a tin of Squadron Leader let me know!

it may be slightly dented

01-13-2009, 12:36 PM	#1
DrDubzz Formerly RX2010 Join Date: Oct 2008 First Name: Tim Location: Virginia Posts: 2,201 Trading: (34)	An Endorsement for Smokingpipes.com On Jan 2, I ordered a couple pipes from smokingpipes.com One was the Savinelli Roma I posted on another thread, the other was a stanwell vario bulldog. Well, I didn't like the Stanwell in person, so I sent it back (14 day guarantee as long as you don't smoke it). When I called about where to send it, I spoke with Joyce, the nice lady who handles customer service for them, and she said I could just return it, or exchange it. So I sent it back, and the next day found a pipe I wanted to replace it with. The other pipe, a Johs bent brandy, which was 3 bucks more. Well I called today, and they got my stanwell back, and are sending out the Johs... at no extra charge (no shipping no nothing). Joyce explained that she had her ways, and that I wouldn't be paying any more for it. So a hearty thanks to Joyce and to Smokingpipes! Here's what it looks like:

01-13-2009, 02:50 PM	#2
BigFrank 5 3 1 Join Date: Nov 2008 First Name: Frank Location: Gym or Sofa. Posts: 1,896 Trading: (25)	Re: An Endorsement for Smokingpipes.com Nice pipe, my recent order is from sp.com.

01-13-2009, 04:08 PM	#3
Slow Triathlete I Need A Beer!! Join Date: Nov 2008 First Name: Scott Location: Wilmington, NC Posts: 369 Trading: (11)	Re: An Endorsement for Smokingpipes.com Smokingpipes is awesome!! I love that place.

01-20-2009, 02:38 PM	#4
DrDubzz Formerly RX2010 Join Date: Oct 2008 First Name: Tim Location: Virginia Posts: 2,201 Trading: (34)	Re: An Endorsement for Smokingpipes.com an add on to my endorsement in a recent order from SP, I received some Carolina Christmas and Squadron leader both tins were damaged. Not to the extent that the tobacco was affected, but still, I wouldn't be able to reseal either tin, so it was inconvenient. Well I emailed them, informing them of the damage. I even stated in the email that I didn't want anything, I just wanted to make them aware (to be more careful in packing or whatever). Well, today, I received a brand new tin of each, at no charge whatsoever! thanks again!

01-20-2009, 07:33 PM	#6
Nick Feeling at Home Join Date: Jan 2009 First Name: That's confidential Location: Cali Posts: 623 Trading: (4)	Re: An Endorsement for Smokingpipes.com Smokingpipes has always been good to me too.

01-20-2009, 07:43 PM	#7
DrDubzz Formerly RX2010 Join Date: Oct 2008 First Name: Tim Location: Virginia Posts: 2,201 Trading: (34)	Re: An Endorsement for Smokingpipes.com so uh, if anyone wants to trade for a tin of Squadron Leader let me know! it may be slightly dented