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11-02-2015, 08:25 AM | #1 |
Cigar Lover
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Online Retailers
Hi All:
What would you people say is your biggest complaint/problem with on-line retailers and/or what do you feel is lacking and would like to see more of or less of as a consumer? Thanks Randy **No, I'm Not Trying To Sell Anything Here** Last edited by rjerome; 11-02-2015 at 08:35 AM. |
11-02-2015, 08:38 AM | #2 |
YNWA
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Re: Online Retailers
That's a good thing. Because, if you were, you would be in violation of our rules regarding retailers.
__________________
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are. -John Wooden |
11-02-2015, 08:49 AM | #3 |
Cigar Lover
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Re: Online Retailers
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11-02-2015, 08:56 AM | #4 | |
YNWA
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Re: Online Retailers
Quote:
More timely communication via email.
__________________
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are. -John Wooden |
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11-02-2015, 01:58 PM | #5 |
Cigar Lover
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Re: Online Retailers
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11-02-2015, 02:41 PM | #6 |
Uncle Kitty
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Re: Online Retailers
Hi Randy. I'm assuming you want to know about cigar related vendors online.
I think the days of poorly functioning web sites is over. Most retailers do a great job now. Live inventory is mandatory for me to use a site. Ya, I get that smaller shops can't do that always. But there is no way I'm gonna get on the phone to check if something they offer is in stock. (Minor peeve). The single biggest problem I have with any retailer are grossly unrealistic MSRP prices to make their price seem like a great deal. I find that almost all sites offer very similar prices on their regular goods, but really stretch the truth on specials and e-mail only specials. Just yesterday I clicked on special offers from a huge and reputable dealer. (I've used them many times.) They had a box that I love, I mean love, for 20% off regular price. Their 20% off price is exactly [u]double[u] the regular price of what some vendors sell this box for. Caution must be used when there are "employee pricing", "blow outs", "liquidation sale" and the usual hype you hear from a used car lot. I know it's "buyer beware" but please. A retailer has every right to make a profit, but fooling us fools into thinking we are getting a special deal is low. I am guessing you may be thinking of doing on-line retailing. I believe you may get better info if you ask what people like about e-commerce sites.
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"You stink like cigars Uncle Kitty!" Said my Boo age 3. "Kid, take care of your family and the hell with anyone else" My Grandpa Bubba. Last edited by Tio Gato; 11-02-2015 at 02:47 PM. |
11-02-2015, 02:02 PM | #10 |
Cigar Lover
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Re: Online Retailers
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11-02-2015, 02:18 PM | #11 |
Grrrrrr
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Re: Online Retailers
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11-02-2015, 12:04 PM | #13 |
Il megglior fabbro
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Re: Online Retailers
I see enough boobs on this forum.
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Ninety percent of everything is crap - Theodore Sturgeon. |
11-02-2015, 02:05 PM | #15 |
F*ck Cancer!
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Re: Online Retailers
Randy, you may have noticed that your original post did not go where you wanted it to go. You might want to go our Retailer section (http://www.cigarasylum.com/vb/forumdisplay.php?f=116) and post an introduction.
__________________
Need Beads? Need Five Finger Bags? 2 of 3 Requirements for use of the CA Rolodex: 100 posts/ 60 day membership/ participation in trade (trader rating). New members can be added at any time. |
11-02-2015, 02:55 PM | #16 | |
Cigar Lover
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Re: Online Retailers
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11-03-2015, 06:31 AM | #17 | |
Cigar Lover
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Re: Online Retailers
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11-02-2015, 03:33 PM | #18 |
I'm nuts for the place
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Re: Online Retailers
I don't like overly flashy websites that are technically cool but make finding whT I want difficult. I actually like Tower Cigars website but not his lack of PooPail
PooFail support is a must for me and not the Dougherty method that is coded up on old websites that don't allow for mobile devices to work and only allows website access. Mobile device support is a must however a mobile page is not and adds confusion so don't do a mobile only view. At least give the option to view on browser. Hot links to sales are nice like at Atlantic Cigar. Email to subscribers on new and upcoming releases is great. Access to a live person to handle phone support is a must. Flexible shipping options is good. Summary, make it easy to buy from the site, avoid flashy gimmicks that distract me from buying. Last edited by Weelok; 11-02-2015 at 03:35 PM. Reason: Because ****** gives me asterisks |
11-03-2015, 06:33 AM | #19 | |
Cigar Lover
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Re: Online Retailers
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