Tech Support.

jhedrick83 · 11-21-2014, 09:20 AM

I'm hoping maybe so if you guys can help with this. I just upgraded the CPU, memory and the motherboard in my work computer. I also did a clean install of windows 8.1. Now Firefox won't stay open if I give it a couple tabs and I get this every time I try to open up Adobe Reader:

I have run both Memtest86 and the built in windows memory yet and they come back fine. I can post the specs if you want. Anyone have an idea what the hell is going on or how to fix it? There's 8 GB of ram and according to the task manager %15 or less is being used when this happens.

shilala · 11-21-2014, 09:49 AM

Double check that the memory you chose for the mobo is copasetic.
You'll need to go to the mobo manufacturer's website and cross-reference it to see if it's "okay'd for use with the mobo".
You'd be surprised how same spec memory won't work. It's maddening.

markem · 11-21-2014, 10:04 AM

Are the programs new downloads?

I'd check forums for the motherboard and maybe post a question or two at the support sites for the programs. Scott is likely on the right path, but don't rule out other issues as well.

Conch Republican · 11-21-2014, 10:43 AM

Or PM me your number and I will have someone call youand see if they can fix it

jhedrick83 · 11-21-2014, 12:03 PM

It's not listed as supported. Of course. Everything else is fine and seems to have no issues. I might try an pick up some new RAM that is"approved". If that doesn't work I'll PM the Conch Republican. Thanks guys.

shilala · 11-21-2014, 12:22 PM

The same thing happened to me on my last build, Jesse.
I got some Corsair Extreme, well within specs and perfect for the board's abilities, and it didn't work at all.
I had to buy new "approved" stuff and sell the 16GB I had just bought.
Don't feel bad. It happens.

That may not be it, but please update us one way or another, will ya?

jhedrick83 · 11-21-2014, 12:56 PM

So I looked around town to try and find an approved set and of course nobody has any. As, I'm browsing Newegg, I figure give adobe reader a shot again. It's working fine and Firefox hasn't crashed in a bit. What the hell..

shilala · 11-21-2014, 01:04 PM

I fought to get Windows installed, then did, then had all kinds of trouble before I started chasing. It made no sense. I can't remember how I figured out what the problem was.

jhedrick83 · 11-21-2014, 01:11 PM

I swear it's self aware.

No joke, the second I posted my last message Firefox crashed. It's odd because everything is running fine otherwise and I don't get any BSODs. Shopping for new RAM now. On my Ipad.

Steve · 11-21-2014, 01:10 PM

I made the mistake of allowing Windows to update 8 to 8.1. All of my hi end video drivers were deemed unnecessary and sub-par by windows and replaced by Microsoft's choice. Much fun was had chasing down and forcing Windows to re-install what I wanted as opposed to what it wanted.

for sure!

shilala · 11-21-2014, 01:14 PM

You should probably do a fresh install when you get the ram put in.
Save some grief.
Look for a pinched wire, too. If you have something going to ground, under a mobo standoff, that's another goof-storm of it's own.

jhedrick83 · 11-21-2014, 01:16 PM

Quote:

Originally Posted by shilala

You should probably do a fresh install when you get the ram put in.
Save some grief.
Look for a pinched wire, too. If you have something going to ground, under a mobo standoff, that's another goof-storm of it's own.

That's what is killing me. I just did a fresh install when I swapped out the MOBO, CPU and RAM yesterday.

The Poet · 11-21-2014, 01:18 PM

It's the rise of the machines! We're all doomed, DOOMED!!

jhedrick83 · 11-21-2014, 01:26 PM

It's about to get doomed out the damn window...

New RAM ordered that conforms to their approved list. I'll update whenever it comes in.

The Poet · 11-21-2014, 01:36 PM

Quote:

Originally Posted by jhedrick83

It's about to get doomed out the damn window...

That won't save you.

https://www.youtube.com/watch?v=bgLfOrVJJMg

jhedrick83 · 11-21-2014, 01:41 PM

Quote:

Originally Posted by The Poet

That won't save you.

https://www.youtube.com/watch?v=bgLfOrVJJMg

No, but it may be therapeutic!

WaRevo · 11-21-2014, 04:29 PM

Just little

there are times that even new MB ram and cpu even as new ends up being bad. There was some issues that I had for almost 6 months on a build a few years ago that drove me nuts. Come to find out there was some little thing (Don't remember now) that was bad. Everything would work for about the first hour of use as long as it wasn't playing games. Sadly where I bought it from has a you buy and install any issues is your issue. Honestly I think some of these can be returned/replaced and sold to the you take it you break it area to drive people nuts. After buying a new board it was all great. This was years ago and now I just buy Whole computers I don't want or need a Big gamer computer or anything special anymore.

Good luck hope the Ram is the issue
James

jhedrick83 · 11-23-2014, 11:48 AM

So odd, the past two days it has been perfect. Haven't received the new RAM yet. Everything operates perfectly, no hangs, so errors, no nothing. Like I said. It's self aware...

jhedrick83 · 11-28-2014, 09:54 AM

I was more temperamental Tuesday and Wednesday. New RAM came Wednesday night, popped it in the morning and everything seems to be great! We will see how long that lasts. Thanks for the assist guys!

shilala · 11-28-2014, 12:14 PM

Jesse, you should still do that fresh install.
Just cause Windows loaded doesn't mean there aren't errors everywhere that might eat your lunch later when you start loading a bunch of software and drivers.
I know it sucks, but you just gotta suck it up.
Then you should be gliding for sure.

11-21-2014, 09:20 AM	#1
jhedrick83 GO VOLS! Join Date: May 2013 First Name: Jesse Location: Knoxville Posts: 402 Trading: (0)	Tech Support. I'm hoping maybe so if you guys can help with this. I just upgraded the CPU, memory and the motherboard in my work computer. I also did a clean install of windows 8.1. Now Firefox won't stay open if I give it a couple tabs and I get this every time I try to open up Adobe Reader: I have run both Memtest86 and the built in windows memory yet and they come back fine. I can post the specs if you want. Anyone have an idea what the hell is going on or how to fix it? There's 8 GB of ram and according to the task manager %15 or less is being used when this happens.

11-21-2014, 09:49 AM	#2
shilala Dear Lord, Thank You. Join Date: Oct 2008 First Name: Scott Posts: 13,721 Trading: (252)	Re: Tech Support. Double check that the memory you chose for the mobo is copasetic. You'll need to go to the mobo manufacturer's website and cross-reference it to see if it's "okay'd for use with the mobo". You'd be surprised how same spec memory won't work. It's maddening. __________________

11-21-2014, 10:04 AM	#3
markem Bunion Join Date: Oct 2008 First Name: Mark Location: Second Star on the Right Posts: 22,625 Trading: (47)	Re: Tech Support. Are the programs new downloads? I'd check forums for the motherboard and maybe post a question or two at the support sites for the programs. Scott is likely on the right path, but don't rule out other issues as well. __________________ I refuse to belong to any organization that would have me as a member. ~ Groucho Marx

11-21-2014, 10:43 AM	#4
Conch Republican 10-78 Join Date: Oct 2008 Location: Margaritaville Posts: 2,878 Trading: (60)	Re: Tech Support. Or PM me your number and I will have someone call youand see if they can fix it __________________ "Ceiling fan stirs the air, the cigar smoke does swirl" --Jimmy Buffett You can help out and win some cool stuff in the 2016 Troop Support supplies contest!

11-21-2014, 12:03 PM	#5
jhedrick83 GO VOLS! Join Date: May 2013 First Name: Jesse Location: Knoxville Posts: 402 Trading: (0)	Re: Tech Support. It's not listed as supported. Of course. Everything else is fine and seems to have no issues. I might try an pick up some new RAM that is"approved". If that doesn't work I'll PM the Conch Republican. Thanks guys.

11-21-2014, 12:22 PM	#6
shilala Dear Lord, Thank You. Join Date: Oct 2008 First Name: Scott Posts: 13,721 Trading: (252)	Re: Tech Support. The same thing happened to me on my last build, Jesse. I got some Corsair Extreme, well within specs and perfect for the board's abilities, and it didn't work at all. I had to buy new "approved" stuff and sell the 16GB I had just bought. Don't feel bad. It happens. That may not be it, but please update us one way or another, will ya? __________________

11-21-2014, 12:56 PM	#7
jhedrick83 GO VOLS! Join Date: May 2013 First Name: Jesse Location: Knoxville Posts: 402 Trading: (0)	Re: Tech Support. So I looked around town to try and find an approved set and of course nobody has any. As, I'm browsing Newegg, I figure give adobe reader a shot again. It's working fine and Firefox hasn't crashed in a bit. What the hell..

11-21-2014, 01:04 PM	#8
shilala Dear Lord, Thank You. Join Date: Oct 2008 First Name: Scott Posts: 13,721 Trading: (252)	Re: Tech Support. I fought to get Windows installed, then did, then had all kinds of trouble before I started chasing. It made no sense. I can't remember how I figured out what the problem was. __________________

11-21-2014, 01:11 PM	#9
jhedrick83 GO VOLS! Join Date: May 2013 First Name: Jesse Location: Knoxville Posts: 402 Trading: (0)	Re: Tech Support. I swear it's self aware. No joke, the second I posted my last message Firefox crashed. It's odd because everything is running fine otherwise and I don't get any BSODs. Shopping for new RAM now. On my Ipad.

11-21-2014, 01:10 PM	#10
Steve Dad Jokester Supreme Join Date: Oct 2008 First Name: Steve Location: 17 R 435648 3354895 Posts: 7,715 Trading: (6)	Re: Tech Support. I made the mistake of allowing Windows to update 8 to 8.1. All of my hi end video drivers were deemed unnecessary and sub-par by windows and replaced by Microsoft's choice. Much fun was had chasing down and forcing Windows to re-install what I wanted as opposed to what it wanted. for sure! __________________ ...So don't sit upon the shoreline and say you're satisfied, Choose to chance the rapids and dare to dance that tide

11-21-2014, 01:14 PM	#11
shilala Dear Lord, Thank You. Join Date: Oct 2008 First Name: Scott Posts: 13,721 Trading: (252)	Re: Tech Support. You should probably do a fresh install when you get the ram put in. Save some grief. Look for a pinched wire, too. If you have something going to ground, under a mobo standoff, that's another goof-storm of it's own. __________________

11-21-2014, 01:18 PM	#13
The Poet Il megglior fabbro Join Date: Jun 2009 First Name: Thomas Location: Hickory, NC Posts: 8,420 Trading: (2)	Re: Tech Support. It's the rise of the machines! We're all doomed, DOOMED!! __________________ Ninety percent of everything is crap - Theodore Sturgeon.

11-21-2014, 01:26 PM	#14
jhedrick83 GO VOLS! Join Date: May 2013 First Name: Jesse Location: Knoxville Posts: 402 Trading: (0)	Re: Tech Support. It's about to get doomed out the damn window... New RAM ordered that conforms to their approved list. I'll update whenever it comes in.

11-21-2014, 04:29 PM	#17
WaRevo Still Watching My Back Join Date: Aug 2014 First Name: James Location: North Central Oregon Posts: 172 Trading: (2)	Re: Tech Support. Just little there are times that even new MB ram and cpu even as new ends up being bad. There was some issues that I had for almost 6 months on a build a few years ago that drove me nuts. Come to find out there was some little thing (Don't remember now) that was bad. Everything would work for about the first hour of use as long as it wasn't playing games. Sadly where I bought it from has a you buy and install any issues is your issue. Honestly I think some of these can be returned/replaced and sold to the you take it you break it area to drive people nuts. After buying a new board it was all great. This was years ago and now I just buy Whole computers I don't want or need a Big gamer computer or anything special anymore. Good luck hope the Ram is the issue James

11-23-2014, 11:48 AM	#18
jhedrick83 GO VOLS! Join Date: May 2013 First Name: Jesse Location: Knoxville Posts: 402 Trading: (0)	Re: Tech Support. So odd, the past two days it has been perfect. Haven't received the new RAM yet. Everything operates perfectly, no hangs, so errors, no nothing. Like I said. It's self aware...

11-28-2014, 09:54 AM	#19
jhedrick83 GO VOLS! Join Date: May 2013 First Name: Jesse Location: Knoxville Posts: 402 Trading: (0)	Re: Tech Support. I was more temperamental Tuesday and Wednesday. New RAM came Wednesday night, popped it in the morning and everything seems to be great! We will see how long that lasts. Thanks for the assist guys!

11-28-2014, 12:14 PM	#20
shilala Dear Lord, Thank You. Join Date: Oct 2008 First Name: Scott Posts: 13,721 Trading: (252)	Re: Tech Support. Jesse, you should still do that fresh install. Just cause Windows loaded doesn't mean there aren't errors everywhere that might eat your lunch later when you start loading a bunch of software and drivers. I know it sucks, but you just gotta suck it up. Then you should be gliding for sure. __________________