Software purchases gone awry

G G · 07-30-2011, 06:48 AM

It would appear I should quit purchasing software after my last two tries. I related the problem I had with Cyberlink in another thread. This one is Itunes. I purchased and app a few days ago for $4.99 and Itunes charged me 8 times for it, yes 8. Then it was refunded 8 times and now has charged me the 9th time which would make it even. Now there is a hold on the funds with ******. Nuts. Anyone else had that happen?

G G · 07-30-2011, 06:55 AM

meant to say poopypantspal, forgot you couldn't post the name.

Drez · 07-30-2011, 07:10 AM

i got double charged once greg but 8 is crazy!!!!

your not getting along with technology lately brother!!!

G G · 07-30-2011, 07:11 AM

And usually I am very technoligically savvy, LOL.

Drez · 07-30-2011, 07:20 AM

I think iTunes was out to get ya!!!

07-30-2011, 07:29 AM

Bad luck on that one bro! I have never had a problem with Itunes except for one time when someone stole my credit card number. They purchased something like 75 baby related apps. I let Itunes and my bank know and everything was resolved. Since then I have not purchased anything from them though.

G G · 07-30-2011, 07:39 AM

Ive purchased quite a few before with no probs. I dont necessarily have a huge problem with itunes its the hold poopypal places places that sucks.

07-30-2011, 07:42 AM

I hear you on that. PP kept putting holds on my account because of irregular charges and credits. I explained to them that that is precisely what I use them for haha. The guy was nice and unlocked my account and I haven't had problems since. They are still a PITA though and I believe there are alot of class action law suits out against them for freezing assets and what not.

kelmac07 · 07-30-2011, 09:13 AM

Happened to me a few times on Itunes...once got charged for some $ 24.99 app that I didn't download. Called their customer service department and got it fixed. But then again, I've downloaded over 1200 songs. Thanks for reminding me GG.

maninblack · 07-30-2011, 09:43 AM

Nope never had a problem. Dumb luck I guess.

Silound · 07-31-2011, 02:00 AM

You are not the only person lately that has had issues with downloading software via Apple's questionable software store.

http://www.tomsguide.com/us/******-O...ews-12026.html

macpappy · 07-31-2011, 09:44 AM

Quote:

Originally Posted by Silound

You are not the only person lately that has had issues with downloading software via Apple's questionable software store.

http://www.tomsguide.com/us/******-O...ews-12026.html

I've been buying from Itunes since it's been out. Nevery had a problem. What makes you think their software store is questionable? Or are you just another Apple hater.

Kreth · 07-31-2011, 10:50 AM

Quote:

Originally Posted by macpappy

I've been buying from Itunes since it's been out. Nevery had a problem. What makes you think their software store is questionable? Or are you just another Apple hater.

Did you even read the linked article?

Posted via Mobile Device

macpappy · 07-31-2011, 08:11 PM

Quote:

Originally Posted by Kreth

Did you even read the linked article?

Posted via Mobile Device

Yes. I read the article. The title was "****** Users...." so people are assuming that the problem was caused by Itunes. This also probably explains why I don't have the problem - I don't use ******.

macpappy · 07-31-2011, 08:13 PM

Quote:

Originally Posted by macpappy

Yes. I read the article. The title was "****** Users...." so people are assuming that the problem was caused by Itunes. This also probably explains why I don't have the problem - I don't use ******.

I forgot I'm not suppose to use the name of the online company that sort of acts like a bank where you PAY them and they pay their PALS.

Silound · 07-31-2011, 02:02 PM

Quote:

Originally Posted by macpappy

I've been buying from Itunes since it's been out. Nevery had a problem. What makes you think their software store is questionable? Or are you just another Apple hater.

I freely admit to disliking some things Apple, iTunes being one of those things. As both a programmer and a consumer, I consider those sorts of blunders as "questionable," regardless of the company. I was fairly anti-Steam platform for a while because of similar issues they had with game purchases.

That being said, this is clearly not an isolated issue, and if I were using iTunes to purchase anything, I would be suspending those buying habits pending an explanation of why these overcharges were happening to prevent it from happening to me.

G G · 07-31-2011, 06:19 AM

Got an email yesterday from Itunes admitting it was an error and apologizing.

Kreth · 07-31-2011, 06:40 AM

Quote:

Originally Posted by ggainey

Got an email yesterday from Itunes admitting it was an error and apologizing.

I'd fire an e-mail back asking how they plan to icompensate you for getting your account locked.
Posted via Mobile Device

G G · 07-31-2011, 10:00 AM

Personally I didn't mind the multiple charges too much, because it was reversed almost instantaneously. My issue was more with the hold that poopantspal has placed on the funds.

G G · 07-31-2011, 03:30 PM

Yeah I will prolly curtail purchases til it's fixed too, not that I buy much anyway.

07-30-2011, 06:48 AM	#1
G G BR549 Join Date: Oct 2008 First Name: Greg Location: Taylor, FL. Posts: 12,730 Trading: (10)	Software purchases gone awry It would appear I should quit purchasing software after my last two tries. I related the problem I had with Cyberlink in another thread. This one is Itunes. I purchased and app a few days ago for $4.99 and Itunes charged me 8 times for it, yes 8. Then it was refunded 8 times and now has charged me the 9th time which would make it even. Now there is a hold on the funds with ******. Nuts. Anyone else had that happen?

07-30-2011, 06:55 AM	#2
G G BR549 Join Date: Oct 2008 First Name: Greg Location: Taylor, FL. Posts: 12,730 Trading: (10)	Re: Software purchases gone awry meant to say poopypantspal, forgot you couldn't post the name.

07-30-2011, 07:10 AM	#3
Drez The Warden Join Date: Jan 2010 First Name: Frank Location: Miami, FL Posts: 3,768 Trading: (35)	Re: Software purchases gone awry i got double charged once greg but 8 is crazy!!!! your not getting along with technology lately brother!!! __________________ They aren't going to multiply....burn that b!tch!

07-30-2011, 07:11 AM	#4
G G BR549 Join Date: Oct 2008 First Name: Greg Location: Taylor, FL. Posts: 12,730 Trading: (10)	Re: Software purchases gone awry And usually I am very technoligically savvy, LOL.

07-30-2011, 07:20 AM	#5
Drez The Warden Join Date: Jan 2010 First Name: Frank Location: Miami, FL Posts: 3,768 Trading: (35)	Re: Software purchases gone awry I think iTunes was out to get ya!!! __________________ They aren't going to multiply....burn that b!tch!

07-30-2011, 07:29 AM	#6
Tyler Guest Posts: n/a	Re: Software purchases gone awry Bad luck on that one bro! I have never had a problem with Itunes except for one time when someone stole my credit card number. They purchased something like 75 baby related apps. I let Itunes and my bank know and everything was resolved. Since then I have not purchased anything from them though.

07-30-2011, 07:39 AM	#7
G G BR549 Join Date: Oct 2008 First Name: Greg Location: Taylor, FL. Posts: 12,730 Trading: (10)	Re: Software purchases gone awry Ive purchased quite a few before with no probs. I dont necessarily have a huge problem with itunes its the hold poopypal places places that sucks.

07-30-2011, 07:42 AM	#8
Tyler Guest Posts: n/a	Re: Software purchases gone awry I hear you on that. PP kept putting holds on my account because of irregular charges and credits. I explained to them that that is precisely what I use them for haha. The guy was nice and unlocked my account and I haven't had problems since. They are still a PITA though and I believe there are alot of class action law suits out against them for freezing assets and what not.

07-30-2011, 09:13 AM	#9
kelmac07 Resident Maduro Whore!! Join Date: Apr 2009 First Name: Mac Location: Newport News, VA Posts: 27,322 Trading: (218)	Re: Software purchases gone awry Happened to me a few times on Itunes...once got charged for some $ 24.99 app that I didn't download. Called their customer service department and got it fixed. But then again, I've downloaded over 1200 songs. Thanks for reminding me GG. __________________ Dom in the MLB thread "I could probably get you to wear a Yankee hat for a Maduro!"

07-30-2011, 09:43 AM	#10
maninblack Will smoke for food Join Date: Jan 2010 First Name: Kevin Location: Where the hoot owls f$ck the chickens Posts: 10,637 Trading: (80)	Re: Software purchases gone awry Nope never had a problem. Dumb luck I guess. __________________ Proud member of the GMCGTPWHAFA

07-31-2011, 02:00 AM	#11
Silound ex-CS Swamp Gorilla Join Date: Nov 2008 Location: Somewhere in a swamp, south of sanity Posts: 802 Trading: (15)	Re: Software purchases gone awry You are not the only person lately that has had issues with downloading software via Apple's questionable software store. http://www.tomsguide.com/us/****-O...ews-12026.html __________________ Back in black, and better than ever! You can't keep a good gorilla down! LSU** Geaux Tigers! Last edited by Silound; 07-31-2011 at 02:01 AM. Reason: It filters the Poopypal name, but the link still works I think.

07-31-2011, 06:19 AM	#17
G G BR549 Join Date: Oct 2008 First Name: Greg Location: Taylor, FL. Posts: 12,730 Trading: (10)	Re: Software purchases gone awry Got an email yesterday from Itunes admitting it was an error and apologizing.

07-31-2011, 10:00 AM	#19
G G BR549 Join Date: Oct 2008 First Name: Greg Location: Taylor, FL. Posts: 12,730 Trading: (10)	Re: Software purchases gone awry Personally I didn't mind the multiple charges too much, because it was reversed almost instantaneously. My issue was more with the hold that poopantspal has placed on the funds.

07-31-2011, 03:30 PM	#20
G G BR549 Join Date: Oct 2008 First Name: Greg Location: Taylor, FL. Posts: 12,730 Trading: (10)	Re: Software purchases gone awry Yeah I will prolly curtail purchases til it's fixed too, not that I buy much anyway.