That was weird

markem · 10-17-2016, 03:32 PM

So I bought a Honeywell thermostat that can be controlled over the Internet to replace the Honeywell thermostat that was installed 17 years ago. I followed the instructions and double checked by calling customer support. Things didn't work as anticipated so I sent in a customer service request from the web site.

Today I got a response, in French, to my request. Google translate shows that the response was stating that they solved my problem and did I want to rate their performance. I did not receive any information related to my problem, so I gave this feedback:

"Your email to me indicated a basic lack of understanding regarding customer service. By closing an open customer service ticket with no resolution, you believe that you should receive accolades. Good luck with that. I'm buying a different smart thermostat. I rate you zero."

Off I go to Best Buy to say bad things about Honeywell. I doubt very much that the employees at my local Best Buy can spell 'Honeywell' so it won't do much good. Fortunately, I can return the product for any reason within 2 weeks.

But I am not bitter.

T.G · 10-17-2016, 03:50 PM

Cela pue vraiment, ce service nul. Je ne peux qu'espérer que vous avez envoyé votre réponse en russe. Ou peut-être même Klingon.

markem · 10-17-2016, 03:54 PM

Votre mère était une pute et ton père sentait sureau

AdamJoshua · 10-17-2016, 03:56 PM

Je l'ai utilisé un Windtalker.

markem · 10-17-2016, 03:59 PM

je suis content pour toi

MarkinAZ · 10-17-2016, 04:45 PM

Hey! I'm not running this thread through Google translator engine

markem · 10-17-2016, 04:52 PM

I am

MarkinAZ · 10-17-2016, 04:57 PM

Il est votre fil. Vous pouvez faire ce que vous voulez

Ratz! Je me suis retrouvé dans cette traduction ordures

icehog3 · 10-17-2016, 05:45 PM

Dites-leur de manger un pénis.

MarkinAZ · 10-17-2016, 06:22 PM

Quote:

Originally Posted by icehog3

Dites-leur de manger un pénis.

Je pense que ce que votre patron de travail

icehog3 · 10-17-2016, 06:38 PM

Quote:

Originally Posted by MarkinCA

Je pense que ce que votre patron de travail

You think that my work boss?

MarkinAZ · 10-17-2016, 07:02 PM

Quote:

Originally Posted by icehog3

You think that my work boss?

Did I ever tell you that I failed Beginning French?

icehog3 · 10-17-2016, 10:14 PM

Quote:

Originally Posted by MarkinCA

Did I ever tell you that I failed Beginning French?

Oui?

bonjing · 10-17-2016, 06:12 PM

Omellett du fromage

sikk50 · 10-18-2016, 11:20 AM

Shenanigans aside, take a serious look at the EcoBee3. We've had one for about six months and we are incredibly happy with it. You can adjust if from the internet. With the app you can do it from your phone or smart watch. And if you're an Apple user it is compatible with the new Apple Home stuff.

Also I discovered coincidently that the app for the wireless meat thermometer I use for my smoker is compatible with it as well

galaga · 10-18-2016, 01:13 PM

Hey, Ecobee 3.

massphatness · 10-18-2016, 02:12 PM

8th grade Franch lab keeps running through my head:

Ou est Sylvie?
Ou est Sylvie?

A la picine.
A la picine.

Sorry about your Honeywell issues, Mr. Mark - we have them throughout the house and like them a great deal. Being able to control temps remotely is fantastic!

markem · 10-18-2016, 02:15 PM

Got it all installed and working. Broke a wire in the furnace yesterday, so had the pros out at oh-dark-30 today so that I would still make it to class on time.

AdamJoshua · 10-19-2016, 01:03 PM

Cheese

also it could have been worse, you could have gotten a reply like this woman...

http://losangeles.cbslocal.com/2016/...edia-employee/

10-17-2016, 03:32 PM	#1
markem Bunion Join Date: Oct 2008 First Name: Mark Location: Second Star on the Right Posts: 22,622 Trading: (47)	That was weird So I bought a Honeywell thermostat that can be controlled over the Internet to replace the Honeywell thermostat that was installed 17 years ago. I followed the instructions and double checked by calling customer support. Things didn't work as anticipated so I sent in a customer service request from the web site. Today I got a response, in French, to my request. Google translate shows that the response was stating that they solved my problem and did I want to rate their performance. I did not receive any information related to my problem, so I gave this feedback: "Your email to me indicated a basic lack of understanding regarding customer service. By closing an open customer service ticket with no resolution, you believe that you should receive accolades. Good luck with that. I'm buying a different smart thermostat. I rate you zero." Off I go to Best Buy to say bad things about Honeywell. I doubt very much that the employees at my local Best Buy can spell 'Honeywell' so it won't do much good. Fortunately, I can return the product for any reason within 2 weeks. But I am not bitter. __________________ I refuse to belong to any organization that would have me as a member. ~ Groucho Marx

10-17-2016, 03:50 PM	#2
T.G Grrrrrr Join Date: Mar 2009 First Name: The Other Adam Posts: 15,557 Trading: (37)	Re: That was weird Cela pue vraiment, ce service nul. Je ne peux qu'espérer que vous avez envoyé votre réponse en russe. Ou peut-être même Klingon.

10-17-2016, 03:54 PM	#3
markem Bunion Join Date: Oct 2008 First Name: Mark Location: Second Star on the Right Posts: 22,622 Trading: (47)	Re: That was weird Votre mère était une pute et ton père sentait sureau __________________ I refuse to belong to any organization that would have me as a member. ~ Groucho Marx

10-17-2016, 03:56 PM	#4
AdamJoshua Article 4 Free Inhabitant Join Date: Jan 2013 First Name: The Other Adam Location: Satellite Beach Posts: 14,787 Trading: (40)	Re: That was weird Je l'ai utilisé un Windtalker.

10-17-2016, 03:59 PM	#5
markem Bunion Join Date: Oct 2008 First Name: Mark Location: Second Star on the Right Posts: 22,622 Trading: (47)	Re: That was weird je suis content pour toi __________________ I refuse to belong to any organization that would have me as a member. ~ Groucho Marx

10-17-2016, 04:45 PM	#6
MarkinAZ Formerly MarkinOR Join Date: Oct 2008 First Name: Mark Location: Sun City West, AZ Posts: 6,221 Trading: (40)	Re: That was weird Hey! I'm not running this thread through Google translator engine __________________ "Don't worry, God will work out His plan for your life..." Psalm 138 8

10-17-2016, 04:52 PM	#7
markem Bunion Join Date: Oct 2008 First Name: Mark Location: Second Star on the Right Posts: 22,622 Trading: (47)	Re: That was weird I am __________________ I refuse to belong to any organization that would have me as a member. ~ Groucho Marx

10-17-2016, 04:57 PM	#8
MarkinAZ Formerly MarkinOR Join Date: Oct 2008 First Name: Mark Location: Sun City West, AZ Posts: 6,221 Trading: (40)	Re: That was weird Il est votre fil. Vous pouvez faire ce que vous voulez Ratz! Je me suis retrouvé dans cette traduction ordures __________________ "Don't worry, God will work out His plan for your life..." Psalm 138 8

10-17-2016, 05:45 PM	#9
icehog3 Admiral Douchebag Join Date: Oct 2008 First Name: Tom Location: Clermont, Kentucky Posts: 71,305 Trading: (60)	Re: That was weird Dites-leur de manger un pénis. __________________ Thanks Dave, Julian, James, Kelly, Peter, Gerry, Dave, Mo, Frank, Týr and Mr. Mark!

10-17-2016, 06:12 PM	#14
bonjing ¯\_(ツ)_/¯ Join Date: Nov 2008 Posts: 4,012 Trading: (39)	Re: That was weird Omellett du fromage __________________ Be Excellent to Each Other - Bill & Ted

10-18-2016, 11:20 AM	#15
sikk50 Just Bored Really... Join Date: Oct 2008 First Name: Andrew Location: The Jefferson State Posts: 2,084 Trading: (13)	Re: That was weird Shenanigans aside, take a serious look at the EcoBee3. We've had one for about six months and we are incredibly happy with it. You can adjust if from the internet. With the app you can do it from your phone or smart watch. And if you're an Apple user it is compatible with the new Apple Home stuff. Also I discovered coincidently that the app for the wireless meat thermometer I use for my smoker is compatible with it as well __________________ "Not a Headache in a Hogshead"

10-18-2016, 01:13 PM	#16
galaga Just call me Slappy. Join Date: Oct 2008 Posts: 1,832 Trading: (3)	Re: That was weird Hey, Ecobee 3. __________________ I may be easy, but I'm sure as hell ain't cheap....

10-18-2016, 02:12 PM	#17
massphatness Where's my buffaloooo ... Join Date: Oct 2008 First Name: Vin Location: MassHolia Posts: 12,690 Trading: (206)	Re: That was weird 8th grade Franch lab keeps running through my head: Ou est Sylvie? Ou est Sylvie? A la picine. A la picine. Sorry about your Honeywell issues, Mr. Mark - we have them throughout the house and like them a great deal. Being able to control temps remotely is fantastic! __________________ *Help Support The Navy SEAL Foundation: HERE*

10-18-2016, 02:15 PM	#18
markem Bunion Join Date: Oct 2008 First Name: Mark Location: Second Star on the Right Posts: 22,622 Trading: (47)	Re: That was weird Got it all installed and working. Broke a wire in the furnace yesterday, so had the pros out at oh-dark-30 today so that I would still make it to class on time. __________________ I refuse to belong to any organization that would have me as a member. ~ Groucho Marx

10-19-2016, 01:03 PM	#19
AdamJoshua Article 4 Free Inhabitant Join Date: Jan 2013 First Name: The Other Adam Location: Satellite Beach Posts: 14,787 Trading: (40)	Re: That was weird Cheese also it could have been worse, you could have gotten a reply like this woman... http://losangeles.cbslocal.com/2016/...edia-employee/