Ordered online today!

oooo35980 · 02-14-2012, 06:33 PM

So I ordered 100 bucks or so worth of cigars from CI today. When I went to the confirmation screen it had some old address in alabama on it. I went into ****** and changed the address and when I got back to the confirmation screen, there was my new address. I the selected 2day shipping to AK/HI for an extra 20 bucks and was like "yeah I'm gonna get some cigars on Thursday". I confirmed my order and somehow they managed to ship it out to Alabama even though the "ship to" address was Hawaii when I hit the confirm button, and they charged me Hawaii shipping.

So I called em up and they said they'd figure out what went wrong and get back to me. Hoping for a good result here. Hopefully CI has good service. Thoughts??

gnukfu · 02-14-2012, 06:34 PM

I think you will enjoy your cigars!

kelmac07 · 02-14-2012, 07:16 PM

You'll be satisfied.

Chainsaw13 · 02-14-2012, 07:17 PM

Quote:

Originally Posted by kelmac07

You'll be satisfied.

dwoodward · 02-14-2012, 08:06 PM

I personally like CI's service. I don't like how they don't like to haggle obvious deals, but as a company they reserve the right to be dicks.

Subvet642 · 02-16-2012, 09:53 AM

Quote:

Originally Posted by dwoodward

I personally like CI's service. I don't like how they don't like to haggle obvious deals, but as a company they reserve the right to be dicks.

What do you mean, exactly?

dwoodward · 02-16-2012, 01:11 PM

Quote:

Originally Posted by Subvet642

What do you mean, exactly?

Couple months back they had a 2fer deal on some cheap smokes, showed 2 boxes side by side of the smokes and claimed a price. Well, if you wanted the 2fer you had to buy 2 of one box, or 2 of the other... you couldn't buy 1 of each and get the deal. It's not like they were 2 different brands, they were the exact same brand, just one was Natural and the other Irish Creme.

I personally found it to be pretty bull crap since their ad was pretty deceptive. But like I said, as a company they reserve the right to make their own rules.

trendo · 02-16-2012, 11:14 PM

glad to see im not the only poor bastard paying big bucks to ship to hawaii! I have had mixed results with cigars international, but nothing that could not be fixed. If you have patience, cbid has no extra charge to hawaii, and cigar place.biz has one dollar shipping in the beginning of the month.

Don't worry about times, cigars in transit seem to be pretty durable. I came home from vacation last month to find a package on my doorstep that had been there for a few days. It had been rained on, but everything inside turned out fine.

Subvet642 · 02-17-2012, 07:45 AM

Quote:

Originally Posted by dwoodward

Couple months back they had a 2fer deal on some cheap smokes, showed 2 boxes side by side of the smokes and claimed a price. Well, if you wanted the 2fer you had to buy 2 of one box, or 2 of the other... you couldn't buy 1 of each and get the deal. It's not like they were 2 different brands, they were the exact same brand, just one was Natural and the other Irish Creme.

I personally found it to be pretty bull crap since their ad was pretty deceptive. But like I said, as a company they reserve the right to make their own rules.

Got it, thanks!

maninblack · 02-14-2012, 08:10 PM

They have good customer service.

oooo35980 · 02-14-2012, 08:11 PM

Well they just called me, they've redirected the shipment to Honolulu and credited me 11.00 because I'm not going to be getting it in 2 days. I'm very impressed with them, I was honestly expecting this to be a lot of trouble to fix.

cjhalbrooks · 02-14-2012, 08:11 PM

they have done that to me before they fixed it though

Taki · 02-14-2012, 08:33 PM

Should be fine brother!!! Never had a bad experience with CI

jjmitchem · 02-14-2012, 08:35 PM

They are really good and I've always gotten mine quick out here

Digs · 02-14-2012, 08:48 PM

CI is the best in the business, prolly already on the way!

CigarSquid · 02-14-2012, 10:21 PM

I love CI..! Many orders with them, 2 problems.. Fix fast and the right way.

jluck · 02-14-2012, 10:25 PM

Quote:

Originally Posted by garryyjr

I love CI..! Many orders with them, 2 problems.. Fix fast and the right way.

Yea! they sent you my shirts...

CigarSquid · 02-14-2012, 10:30 PM

Quote:

Originally Posted by jluck

Yea! they sent you my shirts...

CI, in my favor.. Can't complain.

Neuromancer · 02-14-2012, 11:14 PM

You guys know Cbid is part of CI, don't you? Great bargains there...

02-14-2012, 11:16 PM

Neuromancer ? I know that guy

02-14-2012, 06:33 PM	#1
oooo35980 Feeling at Home Join Date: Mar 2011 First Name: Isaiah Location: Huntsville, AL Posts: 569 Trading: (3)	Ordered online today! So I ordered 100 bucks or so worth of cigars from CI today. When I went to the confirmation screen it had some old address in alabama on it. I went into ****** and changed the address and when I got back to the confirmation screen, there was my new address. I the selected 2day shipping to AK/HI for an extra 20 bucks and was like "yeah I'm gonna get some cigars on Thursday". I confirmed my order and somehow they managed to ship it out to Alabama even though the "ship to" address was Hawaii when I hit the confirm button, and they charged me Hawaii shipping. So I called em up and they said they'd figure out what went wrong and get back to me. Hoping for a good result here. Hopefully CI has good service. Thoughts??

02-14-2012, 06:34 PM	#2
gnukfu I like cigars Join Date: Oct 2008 First Name: George Location: Massholia Posts: 1,466 Trading: (27)	Re: Ordered online today! I think you will enjoy your cigars! __________________ Curious George

02-14-2012, 07:16 PM	#3
kelmac07 Resident Maduro Whore!! Join Date: Apr 2009 First Name: Mac Location: Newport News, VA Posts: 27,322 Trading: (218)	Re: Ordered online today! You'll be satisfied. __________________ Dom in the MLB thread "I could probably get you to wear a Yankee hat for a Maduro!"

02-14-2012, 08:06 PM	#5
dwoodward Gentlemen, you may smoke! Join Date: Jul 2010 First Name: Derrick Location: South Dakota Posts: 1,868 Trading: (26)	Re: Ordered online today! I personally like CI's service. I don't like how they don't like to haggle obvious deals, but as a company they reserve the right to be dicks.

02-16-2012, 11:14 PM	#8
trendo Still Watching My Back Join Date: Jan 2012 First Name: Troy Location: Maui Posts: 223 Trading: (16)	Re: Ordered online today! glad to see im not the only poor bastard paying big bucks to ship to hawaii! I have had mixed results with cigars international, but nothing that could not be fixed. If you have patience, cbid has no extra charge to hawaii, and cigar place.biz has one dollar shipping in the beginning of the month. Don't worry about times, cigars in transit seem to be pretty durable. I came home from vacation last month to find a package on my doorstep that had been there for a few days. It had been rained on, but everything inside turned out fine.

02-14-2012, 08:10 PM	#10
maninblack Will smoke for food Join Date: Jan 2010 First Name: Kevin Location: Where the hoot owls f$ck the chickens Posts: 10,637 Trading: (80)	Re: Ordered online today! They have good customer service. __________________ Proud member of the GMCGTPWHAFA

02-14-2012, 08:11 PM	#11
oooo35980 Feeling at Home Join Date: Mar 2011 First Name: Isaiah Location: Huntsville, AL Posts: 569 Trading: (3)	Re: Ordered online today! Well they just called me, they've redirected the shipment to Honolulu and credited me 11.00 because I'm not going to be getting it in 2 days. I'm very impressed with them, I was honestly expecting this to be a lot of trouble to fix.

02-14-2012, 08:11 PM	#12
cjhalbrooks I am behind you. SHHHHH Join Date: Dec 2011 First Name: Cory Location: Under a Bridge, trying to find the troll who stole my soul. Posts: 1,370 Trading: (20)	Re: Ordered online today! they have done that to me before they fixed it though __________________ GMCGTPWHAF Tennessee Chapter. Down with the bloody BIG HEAD

02-14-2012, 08:33 PM	#13
Taki Welcome to the Layer Cake Join Date: Aug 2011 First Name: Taki Location: The Creek Posts: 2,271 Trading: (38)	Re: Ordered online today! Should be fine brother!!! Never had a bad experience with CI __________________

02-14-2012, 08:35 PM	#14
jjmitchem Adjusting to the Life Join Date: Dec 2009 First Name: Jim "Chappy" Location: Ft Campbell Posts: 445 Trading: (3)	Re: Ordered online today! They are really good and I've always gotten mine quick out here __________________ "I'm not ashamed of anything whatever that I do, and I don't feel that smoking makes me ashamed, and therefore I mean to smoke to the glory of God." - Charles Spurgeon

02-14-2012, 08:48 PM	#15
Digs Adjusting to the Life Join Date: Dec 2011 First Name: Dennis Location: "The Wood" Posts: 498 Trading: (17)	Re: Ordered online today! CI is the best in the business, prolly already on the way! __________________ A gun in your hand is better then a cop on the phone

02-14-2012, 10:21 PM	#16
CigarSquid AKA Garryyjr Join Date: Apr 2011 First Name: Garry Location: Medford, OR - Cigar Zombie Posts: 3,213 Trading: (39)	Re: Ordered online today! I love CI..! Many orders with them, 2 problems.. Fix fast and the right way. __________________ gaRRy

02-14-2012, 11:14 PM	#19
Neuromancer Will work for Boli GM's Join Date: Oct 2008 First Name: Marc Location: Lost in translation...near Newnan, GA Posts: 1,417 Trading: (23)	Re: Ordered online today! You guys know Cbid is part of CI, don't you? Great bargains there... __________________ "...pipe smoking is properly an intellectual exercise." ~ Christopher Morley, 1916

02-14-2012, 11:16 PM	#20
ysr_racer Guest Posts: n/a	Re: Ordered online today! Neuromancer ? I know that guy