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05-14-2013, 04:02 PM | #1 |
Just 6 days...
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QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
Third stick that was plugged in a box of RP 50's. Opened up and rookie here.
Unreal. You know I understand that this happens as its just bound to by laws of the product and human error but 3 times in the same box of what are pricier sticks IMO and VERY pricey considering its a Rocky Patel but this is just flat out Effin BS at almost $20 a cigar. Never. Ever. Again. Let's see what your customer service does to rectify. *grumble grumble grumble* *kick the dog* *defile you mother* /rant
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05-14-2013, 04:06 PM | #3 |
Article 4 Free Inhabitant
Join Date: Jan 2013
First Name: The Other Adam
Location: Satellite Beach
Posts: 14,787
Trading: (40)
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
So did ya smoke it, could you tell the difference been that piece of wood and a regular NC?
Hopefully they take care of you, that's really bad QA control. |
05-14-2013, 04:09 PM | #4 |
Just 6 days...
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
Slightly different cinnamon to an almost clove taste on the back of my pallet...wait that was the tooth pick after dinner last night.
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05-14-2013, 04:07 PM | #5 |
Coffee Extraordinaire
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
have you told them yet? Pics of the rest of the cigar or just that?
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-Tom '96 Suburban & '01 BMW 740i Sport |
05-14-2013, 04:16 PM | #6 | |
Just 6 days...
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
Quote:
I actually just got off the phone with the B&M that I got them from back in November and they offered to deal with it if I just brought the box back to them which is really awesome of them. Just needed to grumble as the dog didn't exactly know what the hell was going on.
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05-14-2013, 05:03 PM | #7 | |
Coffee Extraordinaire
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
All I see is the inside. He said he took it apart. I do not see the wrapper, etc.
Quote:
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-Tom '96 Suburban & '01 BMW 740i Sport |
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05-14-2013, 04:34 PM | #11 |
C.I.A
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
Quality Assurance? I guess they both work
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05-14-2013, 06:17 PM | #12 |
Just 6 days...
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
I'm a product of Jack Welch and GE Six Sigma Black Belt so I get ya.
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05-14-2013, 05:47 PM | #15 |
C O W eieio.
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
Back in my days as an RP fan his customer service was second to none. The B&M taking it back knows Rocky will take care of it.
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05-14-2013, 06:08 PM | #16 |
Resident Maduro Whore!!
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
The real farse here is almost $ 20 for a RP???
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Dom in the MLB thread "I could probably get you to wear a Yankee hat for a Maduro!" |
05-14-2013, 06:35 PM | #17 |
Gravy Boat Winnah.
Join Date: Oct 2008
First Name: Pete
Location: my attorney has advised against giving this information to insane people
Posts: 5,326
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
There are a LOT (and by a Lot, I mean "truckloads") of sticks I would buy with a proven track record for that kind of dough. I guess if this stick is your favorite stick on the planet, though.... Smoke what you like, in that case. |
05-19-2013, 04:58 AM | #19 |
Still Watching My Back
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
When companies get too big middle management starts building empires and product quality and customer service crash and burn.
Remember that scene in Wall Street where Gordon G. is addressing the shareholders and pointing at all the Vice Presidents sitting in the front of the room. He said something like: "What do these guys do? Send memos to each other all day?" Stay away from RP and the other big boys. |
05-19-2013, 11:01 PM | #20 | |
Just 6 days...
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Re: QA Mr. Patel, ever heard of it??? *sonofamotherlessgoat*
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I have a minor in Human Resources (amongst the 8 others huh) and I remember a friend trying to discourage me from majoring in it and he put it this way, "Why would you want to be in HR. You know what HR is good for? Two things: 1) Cramming my inbox with "personnel announcements" that inevitably some ass hat is going to click "reply to all" on and drown out important eMails 2) Letting me know when the company picnic is." He had me at the company picnic lol. Never took another HR class again. No disrespect to those in HR it just was not my forte.
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