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Old 03-09-2009, 12:00 PM   #1
SonOfNone
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Default Customer service from cigarcaddy.com

Ok, I just got off the phone with Josh at www.cigarcaddy.com and all I have to say is WOW!!! Not only is he shipping my order today but throwing in a few things for my guys! It was a absurd order of just about everything that Cigar Caddy offers on there site but hey "who doesn't need a little protection"?
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Old 03-09-2009, 12:02 PM   #2
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Default Re: Customer servie from cigarcaddy.com

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Originally Posted by SonOfNone View Post
Ok, I just got off the phone with Josh at www.cigarcaddy.com and all I have to say is WOW!!! Not only is he shipping my order today but throwing in a few things for my guys! It was a absurd order of just about everything that Cigar Caddy offers on there site but hey "who doesn't need a little protection"?
Jamie and his team are absolutely class acts, great BOTLs!
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Old 03-09-2009, 01:28 PM   #3
zmancbr
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Default Re: Customer servie from cigarcaddy.com

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Originally Posted by LordOfWu View Post
Jamie and his team are absolutely class acts, great BOTLs!


You can beat the service or the products they sell!
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Old 03-09-2009, 12:19 PM   #4
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Default Re: Customer servie from cigarcaddy.com

I would like to add an experance I had with Josh and Cigar Caddy.

I won a 10ct in a raffle Fred (macms) and the Front Range HERFer's had a while ago for the troops. Caddy arrived and one of the latches did not work all that well. Made a phone call to tell them of this and without hesitation Josh offer to send me a replacement. No questions asked. Can't argue with that kind of service.

Cigar Caddy customer and promoter for life.
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Old 03-09-2009, 02:19 PM   #5
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Default Re: Customer servie from cigarcaddy.com

I have a 5 ct. Cigar Caddy, and it is almost perfect. The quality of the product is top notch. The only thing I need now is some thicker foam (so some of the smaller cigars don't move up and down as much). I think the newer models have thicker foam though.
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Old 03-09-2009, 04:43 PM   #6
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Default Re: Customer servie from cigarcaddy.com

I've heard nothing but wonderful things about Cigar Caddy's CS. That being said, I doubt I'll ever have to talk to them as well as mine is made.
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Old 03-09-2009, 06:06 PM   #7
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Default Re: Customer servie from cigarcaddy.com

I will be buying one soon based on the reputation they have here.
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