Communication...

Steve · 08-11-2020, 07:22 AM

Many patients call the pathology group where I am office manager to discuss their medical bills.

One irate woman demanded that I describe every laboratory test on her statement.

Reluctantly, I complied. Starting with the first test on her bill, I read, "No. 1, urinalysis."

She interrupted me at once. "I'm a what?"

Brian D. · 08-11-2020, 12:54 PM

I guess No. 2 would be a stool sample exam or colonoscopy then?

CigarNut · 08-11-2020, 06:24 PM

08-11-2020, 07:22 AM	#1
Steve Dad Jokester Supreme Join Date: Oct 2008 First Name: Steve Location: 17 R 435648 3354895 Posts: 7,715 Trading: (6)	Communication... Many patients call the pathology group where I am office manager to discuss their medical bills. One irate woman demanded that I describe every laboratory test on her statement. Reluctantly, I complied. Starting with the first test on her bill, I read, "No. 1, urinalysis." She interrupted me at once. "I'm a what?" __________________ ...So don't sit upon the shoreline and say you're satisfied, Choose to chance the rapids and dare to dance that tide

08-11-2020, 12:54 PM	#2
Brian D. Have My Own Room Join Date: Jan 2009 First Name: Brian Location: SW Ohio Posts: 1,681 Trading: (1)	Re: Communication... I guess No. 2 would be a stool sample exam or colonoscopy then? __________________ Any gathering that includes Elderboy02 is "NKA"-- --No Ketchup Allowed.

08-11-2020, 06:24 PM	#3
CigarNut Fck Cancer! Join Date: Jan 2009 First Name: Michael Location: Clermont, Florida Posts: 18,042 Trading: (111*)	Re: Communication... __________________ Need Beads? Need Five Finger Bags? 2 of 3 Requirements for use of the CA Rolodex: 100 posts/ 60 day membership/ participation in trade (trader rating). New members can be added at any time.