[jaydub13]

If you sync'ed your phone with itunes, you won't lose a thing. That's the best thing to do in that regard. Don't bother with the Genius bar and troubleshooting, but you CAN do an "out of warranty" replacement, which tends to be the going price of a new phone with upgrade from AT&T. And trust me, it has nothing to do with your service, that's a phone issue. I have had this happen a few times on my phone, but nothing to the level you are talking about. Now, this is just the advice of an iphone user and AT&T employee, not an Apple tech... OR, make an appointment with the Genius Bar to discuss replacement options.

Also, if you switch to a different phone, you will NOT have to pay AT&T for data for a year. You can change plans and features at any time during your contract(or after, for that matter) without affecting the length of your contract or anything to that effect. So if you do decide to go with a different phone, you won't be stuck with the $30/month data plan. Or hell, you may be able to upgrade. Just dial *NEW# from your phone and you will get a free text from AT&T letting you know where you stand on upgrades. Some customers are eligible for upgrade after 12 months and 1 day.