04-16-2010, 12:07 PM
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#14
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Hiding from Curly Cut
Join Date: Oct 2008
Location: Michigan
Posts: 83
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Re: Quick Question On Cbid Shipping?
Quote:
Originally Posted by Dunkel
I got this e mail about a recent box of cigars I won...
CigarBid remains laser-focused on providing industry-leading customer service. Having outgrown our previous distribution center, we're committed to bringing you the exceptional customer service and quick ship-times you expect from CigarBid. As a result, we're in the process of moving into a state of the art facility, three times the size of our previous facility and have been experiencing some short term shipping delays on a few orders as product gets moved between locations. We are working tirelessly 24/7 to restore our normal shipping commitments and apologize for any inconvenience this may have caused.
While there has been a slight delay in processing your order, we expect all inventory concerns to be resolved within the next 24-48 hours.
Of course if you have any questions about your order please don't hesitate to contact us by email, by phone, through our online customer service interface, or by snail mail. Please accept our sincere apologies for any inconvenience this may have caused and can assure you that within just a few short days, we'll be back at full capacity to again provide the experience you deserve as one of our most valued customers.
Thank you for choosing CigarBid, we certainly value your business and continued loyalty.
Sincerely,
Trish Stewarts
Customer Service Manager
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Got the same email today. They must be a little backed up right now.
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