Here is my guess - they were opening boxes to switch good cigars for bad and accidentally shipped you the box they were collecting the bad cigars in. I'm betting their intentions were pure and you just got the wrong end of it by mistake.
I once had a vendor ship me the wrong order.....twice. They eventually made it right but it was a pain in the buttox.
You aren't making me feel very good about the box I have on the way from them
