Quote:
Originally Posted by safariguy
My happiness has turned into anger and bitterness. Yesterday I recieved an invoice for the phone. The phone has not been activated and they said I had up to 28 days to activate it. They even pro-rated it and started charging me daily from the day I ordered it which means they want me to pay for the two days it was in transit to me. This is B.S. I specifically asked them if I could wait until Christmas to activate it because it was a present and the CSR said yes.  So now I am supposed to pay this bill on a phone that is not even activated sitting under the tree???? I think not. By the way, I in no way am holding a grudge against Scott becuase this is AT&T's fault not his. |
After it's activated and you get that prorated bill, email me. I'll PM you the address and I'll see if I can't take care of it for ya.
To be honest, Customer Care will probably do the same once the bill arrives, but I can do it quicker.