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Old 12-22-2009, 10:05 AM   #17
itsme_timd
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Join Date: Jul 2009
First Name: Tim
Location: Woodstock, GA
Posts: 338
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Default Re: Palio Warranty...Customer Service?

Palio is fairly well known to have excellent customer service. A friend of mine recently traveled to Atlanta on business and Marc personally made sure a local shop had one of the carbon fiber cutters in stock for him to trade out a defective one. He walked in and traded ASAP.

Honestly, if you have not heard back I'm sure there is an explanation. Good luck.
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