Chingo

Just wanted to give everyone an update - Rob was quick to address the issue. Even if I never smoke another cigar, I think he's made a life customer out of me. It's refreshing to know customer service isn't dead afterall! Thanks a lot Rob.

I'm also going to take the suggestions offered in the thread. I just switched out the humi-bag for a Heartfelt stick that everyone seems to recommend. I'm also going to dry-box the sticks. Thanks again for all the input.