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JJG · 09-25-2009, 10:11 PM

man I'm sorry to hear that. For how much these cost, you expect (and deserve) perfection. Unfortunately cigars are still a handmade product and there's no way to guarantee 100% consistency. However, that isn't really anything the shop has control over.

There's nothing wrong with giving them your opinion on a cigar purchase, but I wouldn't do so with the expectation of a replacement or refund.

09-25-2009, 10:11 PM	#8
JJG Have My Own Room Join Date: Jan 2009 First Name: Jeff Location: Houston Posts: 1,260 Trading: (4)	Re: Major Disappointment w/ my first Opus X man I'm sorry to hear that. For how much these cost, you expect (and deserve) perfection. Unfortunately cigars are still a handmade product and there's no way to guarantee 100% consistency. However, that isn't really anything the shop has control over. There's nothing wrong with giving them your opinion on a cigar purchase, but I wouldn't do so with the expectation of a replacement or refund.