I'm with you on this, Craig
Right now, I am advertising 2 open positions we have for registered nurses, they are staffing a patient education phone line. Licensure is required. I can't tell you how many people see "phone line," think "call center," and hit "Submit." It's about half of all applications.
Not to thread jack, but I have to share this. Cut & paste excerpts from one resume I received for a Nursing Manager position last week. This is honest-to-God true:
Objective
Now I've read the templates to write a resume since it's been a while
since I've done one in class and all my previous jobs never required
it. So far, going strictly to the T, I've had no luck. So I figure I
might as well talk straight from the heart. I'm more hardworking than
any other co-worker I've met. I'm ambitious and always strive to do
my best because of so. If you hire me... lets just say you'll be
surprised and happy.
Career Highlights / Qualifications
I've been from Usher at a movie theater to a CSR at a call center.
I've been trained in the customer service dept and I know how to
handle irate patrons/customers. Not to mention I have a great
personality that draws people in and coming back for more. Word by
mouth is always the best... BTW I've had some marketing classes. As
told before: "We make no guarantees" but I can make promises that I
keep.
Experience
<snipped, but it including lawn maintenance, theater usher, and grill cook>
Achievements
The Hero of my co-workers. Seriously, talk to any of the co-workers that have worked there 1+ years and see if they have heard of me
Skills
Psychology. I have learned more about people in a few semesters than a customer service rep could learn in five years, guaranteed. I have been called brilliant and genius by my teachers and pears. Although I didn't agree with Genius as a title.
Final Note
Normally I have few words to say. What can I say? I'm a man of few
words. Words can only go so far. Actions on the other hand... they
can go much farther!
I have to give him points for originality. And balls. Unfortunately, he went in the "Unqualified" bin.