Originally Posted by MikeyC

I think we've all had problems with USPS, UPS, FedEx, or DHL from time to time. In my epxerience, it happens less frequently with FedEx and when it does happen with FedEx they're usually pretty quick to make it right. I have had much worse experiences with DHL, USPS, and UPS. I think with FedEx the drivers "own" their routes or something like that and there's more responsibility and accountability put directly on the driver.