Quote:
Originally Posted by ChasDen
That's for sure, the difference is how each company deals with it.
I will go out of my way to avoid UPS since they treated me like a felon when they damaged a shipment and acted like they did nothing wrong.
The whole "insurance" crap at the PO drives me crazy too.
You take your car to get an oil change and while the guy is performing a paid service to you car he drops a wrench on the hood of the car and puts a deep scratch in it. Does he lean in the window and say "my bad did you buy the insurance?" While the cable guy is mounting the new HD dish on the roof his tool belt hits the window on the way down the ladder and breaks the window, does he shrug his shoulders and say "bet you wish you bought the insurance now".
Good gig they got going I guess, what other service business can get away with damaging or flat out misplacing your item and not be responsible?
Chas
PS Hope it all works out, I'm on my way to get a new phone for the wife tonight since she dropped hers in the toilet last night and I am 2 months shy for the new phone. I know where thats going tonight  |
Very cynical! I like the way you think brother!
Unfortunately, I would bet my wooden nickel the reason they assume no liability and offer insurance is to keep the costs down so that we can afford to ship 30 cigars to someone across the country for 10 dollars.
If they assumed liability, the overall claim rate would probably force the price up to something absurd like $200 for a flat rate box. It would also mean a LOT more people playing funny business to defraud the system.