Re: Mom's lost a customer today
			 
			 
			
		
		
		
			
			Never heard of them either but that is pretty crappy.  If I were him I would have made sure to mention that they have lost a loyal customer and hope they feel it was worth it.  Especially in this economy you should be doing all you can to keep your customers satisfied.  Just a bad business move all together.
		 
		
		
		
		
		
		
			
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