Quote:
Originally Posted by JJG
never heard of Mom's but stuff like this just baffles me. why would they rather lose a $60 sale and a customer to save $20? Where I work, if someone scores a good deal because we forgot update our rates on the website, we honor it. no questions asked.
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There you go, using common sense and good customer service. Sheesh!
But really, that is pretty crappy.