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Old 02-21-2009, 08:35 AM   #28
Footbag
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Default Re: B&M etiquette question

Quote:
Originally Posted by dschmidt20 View Post
I totally echo these sentiments. Working at the Davidoff shop at Columbus Circle NYC we have our fair share of customers who show and respect good service with equally respectful patronage. However, there are a fair share of entitled and disrespectful guests who try to get by without buying anything. You're doing all the right things as a BOTL. Just saying thank you on the way out goes a long way. Any business owner or worker at a B&M who has a good head on their shoulders will recognize and appreciate your support.

This past week I was on vacation, but felt like stopping by a B&M for a smoke (other than the lounge at our shop). I visited the Cigar Aficionado lounge at the Cigar Inn (E 53rd and 2nd Ave) in NYC. Being in the industry and knowing the guys there I could easily just bring in my own smokes and not buy a thing, but I wanted to support them for providing really great hospitality so I bought two smokes (one that is exclusive to their shop: the La Aurora Cien Anos Preferido #1). It was a great visit and it felt good to not mooch. Everyone loves a free cigar, but I think most people don't understand how much work behind the scenes is required to create a successful B&M.

Dustin
I'm visiting NYC as I type. And I happen to be staying in the building that Cigar Inn just opened up in. Yesterday, I bought a box of Noellas, and returned later in the day. I bought a Zino Platinum and relaxed in their lounge. I considered bringing back a Noellas, or even bringing one of my own, but even if I did, I'd likely buy at least one smoke. I chose not to and smoked my Zino. No regrets, their lounge is worth it!
I'll be back there later! And I'll do my part to make sure their business is successful!

The same it true when I visit Davidoff Columbus Circle of course!
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