CFO (or Cigar Fox) is in my backyard, and is one of my regular stops.
They do have some of the lowest prices around here for a B&M, but for us in Michigan, they have to zap us with the 34% State cigar tax, which makes it worthless to order anything online.
My understanding is that they do a very big mailorder business (I was told around 1.5 million sticks last year) but I can't tell you much about their customer services regarding mail order.
They do have 2 house blends under the name of "Jenuwine"; My favorite is the Heavenly Honduran's which are a nice medium stick with a spicy taste. I like the corona size, #1.
.