Called the vender and the sales rep was rude. She insisted it was plume and wanted to argue about it over the phone. Thankfully the customer service rep she transferred me to was great. He said that it was no problem and that he will send a prepaid return label and either credit me or exchange the box. I'm very happy with that minus the first sales rep.
Honestly I have wiped others off and have closed the box only to open it in a months time to find it again. I appreciate all your input but I will be sending these back. Thank everyone.