Quote:
Originally Posted by pnoon
Good info.
But a sad statement of customer service at AT&T (and virtually everywhere else for that matter) that you have to call back so many times and get different info each time you call.
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Quote:
Originally Posted by markem
Very nice! Kinda sad that you need to be a squeaky wheel to get better service, but I do understand the tactic.
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I absolutely hate having to do it, but it is necessary to get something done. And Peter is right, it isn't just AT&T that you have to do this with it's almost all big companies these days.