Quote:
Originally Posted by HelenOster
I'm sorry you feel that way; our policy is always to respond publically to posts in an open forum. When we mess up, we believe it's important to acknowledge that in public, and to show that we will always do everything possible to put right our mistakes - and learn from them.
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Again, this would have been better served as a pm, not in a forum that you neither participate in nor respect.
You have been a "member" (or I should say, you joined) 4 days ago and have a total of 6 posts, all in this thread. You have not posted an into, made a cigar themed post, or taken part in any community related activities. All of your posts so far have been to either promote or defend (for lack of a better word) your business, which is again, not cigar related.
It would seem that your one and only reason for coming to this place has been to promote your business. I believe that if you had taken the time to read the "stickies" in the new member area, you would see that there are certain areas for businesses to do this. Again, I can appreciate your tenacity in wanting to track down an unhappy customer, but once you did, I think it would have been better to contact him in private. And once the customer has made it clear that the transaction has been cleared up to his satisfaction, it would probably be better to sit back, fire up a nice cigar, and get to know our community instead of continuing to pop in and out of the thread, continuing to market and promote your product.
Quote:
Originally Posted by dave
Thanks, Helen. You've done that.
Do you smoke cigars? If no, would you like to? If also no, could we please have our forum back?
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Well said.
And now, not one of my best pics, but back on topic
Taken on a small trout stream, next to a friends cabin in N.C. on our anniversary shortly before Holly discovered her last lump. Brings back a lot of great memories, even if it was taken with a CoolPix
