[dave]

I don't know how I feel about all this....
on one hand, I admire Adorama's persistence in wanting to turn a frustrated customer into a happy one.
On the other hand, I find it a little creepy that they managed to hunt OLS down and practically hijack the 'OLS-Photo/Camera-Banter-Thread'.

I can imagine.....One of these days I'll be sitting in a local B&M, mention that I think RP sucks and Rocky himself will swoop in 15 minutes later offering me free cigars and promising to do better if only I promise to keep my negative thoughts about his cigars between me and him.