I want to take a moment to sing the praises of the devil site. I recently bid on some Diesel Wicked sticks. I won the auction and was drooling in anticipation of their arrival.
I received an email from one of their reps on Thursday stating the sticks were backordered, and were probably never coming in. Her suggestion was "can we interest you in the Gurkha Wicked Indie for the same price?"
I quickly replied with my dismay, painting a picture of me dropping to my knees in slo-mo whilst screaming to the heavens. With dramatic music, of course. Thankfully, she found my exposition humorous and was open to suggestions. So I searched the site and found a box of Diesel Crucibles going for slightly more than I paid for the 5er of Wickeds, with about 9 hours to go. She said they would honor the current price of the auction and send me a box.
Outstanding service from one of my favorite "dealers."
MBIII lovelies by
lockspur74, on Flickr
I won these a couple of days before the Wicked fiasco, but she upgraded my shipping on the Crucibles to arrive alongside these lovelies.
Diesel Crucible by
lockspur74, on Flickr
Untitled by
lockspur74, on Flickr