[pnoon]

If the shipper purchased insurance, it is the shippers responsibility to pursue a claim with the PO. Anyone who tells you otherwise if full of $hit.

Also, if this were not a MAW/PIF and was a monetary transaction (WTS) then the onus is on the seller to make sure the goods are delivered as expected. Is it the shipper's/seller's fault for the damage? Of course not. But it IS their responsibility to make sure that goods were provided to the buyer for something they accepted money for.