Quote:
Originally Posted by massphatness
I always thought you needed the name of the guest to be transferred to a specific room. I'm surprised one can simply up and ask for room 512 & be transferred without knowing to whom the room is registered.
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Seems to me that the hotel has some responsibility to their guests. Obviously, there is no actual liability as the CC company provides protection, but to just put a call through to any room without a name being requested leaves some room for doubt. What if was a legitimate call and the guest changed rooms?
