Quote:
Originally Posted by Subvet642
The B&M I bought my Xikar lighter from said I could bring it back there and he could replace it immediately.  |
Ditto. The retailer can exchange it if he wants to. The retailer will be given a replacement by Xikar for the one exchanged. I have heard of these situations before and it may be a case where the retailer is not purchasing a xikar item direct from Xikar but from a mid level distributor. In that case, the retailer may be unaware of the Xikar exchange policy that they have with retailers.