Being new here, I hope this isn't a major faux pas. Please tell me if it is!
I just received my first order ever from Smoke Inn. Yes, everything was shipped quickly, packed well and came as ordered. (twss) What illicited this post was the handwritten letter - with my first name on it - thanking me for my business and stating how much they value customers. It was signed by their Operations Manager. Nice touch, guys.
So, +1 to Smoke Inn for making the extra effort in the name of customer service.
I look forward to throwing more money your way!
PS - it was 4 5-packs of Liga #9 Robustos
